HG Pure Water Premium Water Softener Indoor Installation Recommended
Specifications
Features
Features
The Premium Water Softener HGS-80 is a high-quality solution for eliminating hard water in your home. Its key features include advanced filtration technology, easy installation, and low maintenance requirements. The benefits of this product include softer skin and hair, cleaner dishes and clothes, and improved appliance longevity. Its unique selling points are its efficiency in removing minerals that cause hard water, its compact design, and its long-lasting performance. Say goodbye to hard water today with the Premium Water Softener HGS-80.
Installation fee range from $1000 to $1500. Photos or videos of the area near the water meter are needed for further price confirmation.
Specifications:
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Product size: 270*455*820mm
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Suitable for House/Town House(Indoor Installation Recommended)
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2-ton soft and clean integrated machine, automatic control valve with LCD display
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Bypass valve: 3/4″ or 1″
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Softening filter material: resin 21L
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Working water pressure: 0.1-0.4Mpa
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Working temperature: 0.5–45°C
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Soft water flow rate: <=2.0T/H
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Drainage/overflow pipe: Ø18mm
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Regeneration salt consumption: 2.52kg
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Watermark No.: 030093, EESS-241125-0
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WaterMark-certified and EESS-compliant, both plumbing & electrical Australian standards.
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2 years warranty
Features:
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An ion exchange system eliminates calcium and magnesium, preventing limescale on faucet showers and inside kettles, hot water systems, and pipes.
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With fewer mineral deposits, appliances—like washing machines and hot water heaters—run more efficiently and last longer, saving on repairs and replacements.
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Less alkaline water reduces dryness and irritation, leaving skin smoother and hair shinier with less shedding.
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Clothes wash more thoroughly, while soft water also enhances the flavour of cooking and beverages.
Installation Conditions:
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Suitable for House/Town House.
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Power supply is a must.
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Bypass valve is needed.
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Indoor installation Recommended. If installed outdoors, weather proof is required, ensure it is protected from rain/sun.
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Install on the main water inlet, please don't connect to hot water.
[Notes:]
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This water softener alone does not provide drinking water. Can install with HG-HGH-24 to achieve drinking water quality.
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Indoor installation recommended. If install outdoors, ensure proper weather protection.
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Watersoftener salt can be purchased online by customers.
Instruction
Instruction
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything you need to know about getting your order to you.
Last updated 12 August 2026
- Shipping & freight
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pickup
- Out of stock
- Need help
01 Shipping & freight
- Shipping is calculated at checkout based on your delivery postcode and the items in your cart.
- Tiles & flooring are quoted separately — freight is confirmed by our team before your order. Any free-shipping offer on tiles & flooring is a limited-time promotion shown on site and at checkout.
- Large items to some regions are also quoted separately. Start a Live Chat (chat icon, bottom right) or contact our team and we'll confirm the freight cost before you order.
- Any free-shipping offer is a limited-time promotion shown on site and at checkout. It cannot be combined with any other offer or discount. MyHomeware reserves the right to make the final decision.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order has been successfully placed.
- Please allow 0–3 business days for order processing. In most cases, in-stock orders are dispatched within the first 24 hours.
- Once your order has been dispatched, we'll email you the tracking information.
Some delays may occur due to circumstances outside our control:
- Public holidays, peak trading periods and major sale events may extend processing and delivery times. During Christmas and major sale periods, please allow extra time.
- Exceptionally high order volumes may occasionally extend processing times.
04 Additional delivery charges
Additional charges beyond the standard delivery fee may apply where:
- Stair or lift access is required — for example, where the delivery point is not directly accessible or goods need to be carried up stairs. Additional charges may apply due to the extra labour and time required.
- The delivery location is difficult to access, or two or more people are required to complete the delivery safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed delivery window, a redelivery fee may apply.
- Any additional charge will be communicated to you and agreed before a second delivery attempt is arranged.
- Please ensure that you or an authorised person is available at the delivery address during the agreed delivery window.
06 Pickup
- We'll prepare your order as soon as possible and email you a notification with your booking number and collection details once it is ready.
- Please wait until you receive this confirmation email before coming to collect your order.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & backordered items
Stock levels can change quickly, and occasionally an item may show as available but sell out shortly after your order is placed. If this happens, we'll email you and provide the following three options:
- Cancel backordered items We'll remove the unavailable items and dispatch the remaining in-stock items as soon as possible.
- Cancel the whole order Choose immediate store credit or a refund.
- Wait for replenishment We'll hold your order until the backordered items arrive.
Need help? Live Chat is the fastest way to reach us
Due to high call volumes, phone waiting times may be longer than usual. Our Live Chat team is available for extended hours and can usually assist more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — use the chat icon at the bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
We reply to all enquiries within 1 business day.
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