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Instruction

HG Pure Water Premium Water Softener Indoor Installation Recommended

SKU: HG-HGS-80
$2,518
extra service:
Care & Protection Plans Plan Guide

Reliable long-term support to keep your home essentials protected and worry-free beyond purchase.
Pick Up Usually Ready in ~1-5 Days
🔧Installation fee range from $1000 to $1500. Photos or videos of the area near the water meter are needed for further price confirmation.
☔️Indoor installation Recommended. If installed outdoor, weather proof is required, ensure it is protected from rain/sun.

  • Fast Dispatch

  • 365-Day Returns

  • Price Match +5% Off

  • Live Chat Mon-Fri to 10PM

  • Sydney Warehouse & Showroom

  • Worry-Free After-Sales

Specifications

Features

The Premium Water Softener HGS-80 is a high-quality solution for eliminating hard water in your home. Its key features include advanced filtration technology, easy installation, and low maintenance requirements. The benefits of this product include softer skin and hair, cleaner dishes and clothes, and improved appliance longevity. Its unique selling points are its efficiency in removing minerals that cause hard water, its compact design, and its long-lasting performance. Say goodbye to hard water today with the Premium Water Softener HGS-80.

Installation fee range from $1000 to $1500. Photos or videos of the area near the water meter are needed for further price confirmation.

Specifications:

  • Product size: 270*455*820mm

  • Suitable for House/Town House(Indoor Installation Recommended)

  • 2-ton soft and clean integrated machine, automatic control valve with LCD display

  • Bypass valve: 3/4″ or 1″

  • Softening filter material: resin 21L

  • Working water pressure: 0.1-0.4Mpa

  • Working temperature: 0.5–45°C

  • Soft water flow rate: <=2.0T/H

  • Drainage/overflow pipe: Ø18mm

  • Regeneration salt consumption: 2.52kg

  • Watermark No.: 030093, EESS-241125-0

  • WaterMark-certified and EESS-compliant, both plumbing & electrical Australian standards.

  • 2 years warranty

Features:

  • An ion exchange system eliminates calcium and magnesium, preventing limescale on faucet showers and inside kettles, hot water systems, and pipes.

  • With fewer mineral deposits, appliances—like washing machines and hot water heaters—run more efficiently and last longer, saving on repairs and replacements.

  • Less alkaline water reduces dryness and irritation, leaving skin smoother and hair shinier with less shedding.

  • Clothes wash more thoroughly, while soft water also enhances the flavour of cooking and beverages.

Installation Conditions:

  • Suitable for House/Town House.

  • Power supply is a must.

  • Bypass valve is needed.

  • Indoor installation Recommended. If installed outdoors, weather proof is required, ensure it is protected from rain/sun.

  • Install on the main water inlet, please don't connect to hot water.

[Notes:]

  • This water softener alone does not provide drinking water. Can install with HG-HGH-24 to achieve drinking water quality.

  • Indoor installation recommended. If install outdoors, ensure proper weather protection.

  • Watersoftener salt can be purchased online by customers.

Instruction
HG-HGS-80 User Manual

Shipping

Delivery timeframes, order processing, pickup and delivery charges — everything about getting your order to you.

Last updated 15 July 2026

Free shipping to Greater Sydney, online orders
0–3 days to process and dispatch your order
2–7 days metro delivery after dispatch

01 Free shipping

  • Free shipping to Greater Sydney on online orders only.
  • Large or bulky items to other regions require a freight quote. Start a Live Chat (chat icon, bottom right) and we'll quote it for you.

02 Standard delivery timeframes

Destination Delivery time after dispatch
Metro areas (all states) 2–7 business days
Regional areas (all states) 7–15 business days
Timeframes are estimates counted in business days from the date of dispatch, not from the date of order. The actual delivery time depends on the courier carrying your parcel.

03 Order processing & delays

  • You'll receive an Order Confirmation Email as soon as your order goes through.
  • Please allow 0–3 business days for processing — in most cases we dispatch within the first 24 hours.
  • Once your order ships, we'll email you the tracking information.

Some delays sit outside our control:

  • Public holidays, peak periods and sale periods add time. During Christmas and major sales, please allow extra.
  • High order volumes may occasionally extend the timeframe slightly.
Remote areas: all courier networks have limits. For some remote postcodes couriers will not deliver to the door — your parcel goes to a local depot or Australia Post outlet, and you'll be notified to collect it.

04 Additional delivery charges

Charges beyond the base delivery fee may apply where:

  • Stair or lift access is needed — if the delivery point isn't directly accessible, or goods must be carried up stairs, this adds labour and time.
  • The location is difficult to reach, or two or more people are needed to deliver safely.
These are assessed case by case, quoted and agreed with you before we proceed, and billed on a separate invoice. No surprises.

05 Missed deliveries

  • If nobody is available at the delivery address during the agreed window, a re-delivery fee may apply.
  • Any extra charge will be communicated and agreed with you before a second attempt.
  • Please make sure you or an authorised person is present at the agreed time.

06 Pick up

  • We'll get your order ready as soon as possible and email you a notification with your booking number and collection details.
  • Please wait for that email before coming in.

MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151

Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm

Pickup and exchange are not available on Sundays.

07 Out-of-stock & back orders

Stock moves quickly, and occasionally an item shows as available but sells out just after you order. If that happens, we'll email you with three options:

  • Cancel back-ordered itemsWe remove them and send everything else straight away.
  • Cancel the whole orderImmediate store credit, or a refund.
  • Wait for replenishmentWe hold your order until stock arrives.
For back-ordered items, the 365-day return period runs from the date you receive the item — not the date of purchase.
Returns & refunds Our full returns terms — the 365-day return window, restocking fees, and custom-order exclusions — live on one dedicated page. Read the Returns & Refund Policy →

Need help? Online Chat is the fastest way

Due to high call volumes, phone waiting times may be longer than usual. Our Online Chat team is available for extended hours and can usually help more quickly with delivery timeframes, freight quotes, stock checks and order updates.

All enquiries are replied to within 1 business day.

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