Specifications
Features
Features
Our Customized Bundle Solution allows you to experience the smart home living solution.
We provide more secure, energy-saving & comfortable smart home solutions for customers, and help you create your dream custom-made smart home style!
We will contact you once we receive your order.
You can make an appointment to communicate, while we will do our best to accommodate your requested day and time. And your leaving message(requirements and questions about our service) would be highly appreciated.
We offer three years warranty on our products and one year for professional servicing
Only Sydney at present
NOTE: Custom orders and special orders are NON RETURNABLE and CANNOT BE CANCELLED for any reason once placed due to the custom and made to order processes involved.
You can enjoy more efficient and comfortable smart home living by our most advanced products and professional service.
Product Information
Product Information
MixPad S All-in-one Gateway Panel
Allone Pro RF & IR Hub
Magic Cube Wifi IR Controller
Ultra-silence Smart Curtain Motor
Smart Dimmer Controller
Touch Classic Zigbee Switch Series
- 1 Gang Smart Home Switch
- 2 Gang Smart Home Switch
- 3 Gang Smart Home Switch
- Smart Scene Switch
- Smart Dimmer Switch
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything about getting your order to you.
Last updated 15 July 2026
- Free shipping
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pick up
- Out of stock
- Need help
01 Free shipping
- Free shipping to Greater Sydney on online orders only.
- Large or bulky items to other regions require a freight quote. Start a Live Chat (chat icon, bottom right) and we'll quote it for you.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order goes through.
- Please allow 0–3 business days for processing — in most cases we dispatch within the first 24 hours.
- Once your order ships, we'll email you the tracking information.
Some delays sit outside our control:
- Public holidays, peak periods and sale periods add time. During Christmas and major sales, please allow extra.
- High order volumes may occasionally extend the timeframe slightly.
04 Additional delivery charges
Charges beyond the base delivery fee may apply where:
- Stair or lift access is needed — if the delivery point isn't directly accessible, or goods must be carried up stairs, this adds labour and time.
- The location is difficult to reach, or two or more people are needed to deliver safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed window, a re-delivery fee may apply.
- Any extra charge will be communicated and agreed with you before a second attempt.
- Please make sure you or an authorised person is present at the agreed time.
06 Pick up
- We'll get your order ready as soon as possible and email you a notification with your booking number and collection details.
- Please wait for that email before coming in.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & back orders
Stock moves quickly, and occasionally an item shows as available but sells out just after you order. If that happens, we'll email you with three options:
- Cancel back-ordered itemsWe remove them and send everything else straight away.
- Cancel the whole orderImmediate store credit, or a refund.
- Wait for replenishmentWe hold your order until stock arrives.
Need help? Online Chat is the fastest way
Due to high call volumes, phone waiting times may be longer than usual. Our Online Chat team is available for extended hours and can usually help more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — chat icon, bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
All enquiries are replied to within 1 business day.
Customer Reviews
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$20 off $300+ | $50 off $600+ | $100 off $1,000+