Specifications
Features
Features
ScaleProtect cartridge designed to minimise scale accumulation in pipes, appliances, and on glass surfaces, while also preserving calcium and magnesium to ensure essential nutrient consumption. This innovative solution not only extends the lifespan of your home appliances, but also maintains the quality of your drinking water.
OPERATING SPECIFICATIONS
- - Code: PT-SCALEPROTECT-MP1 / PT-SCALEPROTECT-MP2
- - Cartridge Size:
- PT-SCALEPROTECT-MP1: 4.5” x 10” (Suitable for FilterWall F4 Series)
- PT-SCALEPROTECT-MP2: 4.5” x 20” (Suitable for FilterWall F6 Series)
- - Min/Max Temperature: 0 - 60°C
- - Min/Max Pressure: 100 - 900 kPa
- - Min/Max Flow Rate: 0 - 30 kPa
- - Flow: 0 - 30 Lpm
- - Cartridge: Scale prevention
Product Options
Product Options
Size
About Brand
About Brand
Puretec is a trusted Australian water-filtration brand, offering practical and stylish solutions for homes and light commercial spaces. Their product range includes under-sink systems, 3-in-1 mixer taps, filter taps, and whole-house treatment systems. Designed for Australian water conditions, Puretec focuses on clean taste, sediment reduction, and easy maintenance with quick-change cartridges.
Pure Water Solutions
Puretec provides a wide variety of filtration products, including under-sink systems and 3-in-1 mixer taps for better water quality.
Built for Australia
Tailored specifically for Australian water conditions, Puretec reduces taste, odour, and sediment for cleaner water.
Effortless Maintenance
Puretec features quick-change cartridges, ensuring effortless maintenance and long-term reliability.
Pro-Grade Solutions
From whole-house systems to UV and rainwater treatment, Puretec offers reliable, efficient solutions for residential and light commercial needs.
Explore the Puretec collection
Shop Puretec products →Browse the full Puretec range and use filters to find the right product, finish and style.
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything about getting your order to you.
Last updated 15 July 2026
- Free shipping
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pick up
- Out of stock
- Need help
01 Free shipping
- Free shipping to Greater Sydney on online orders only.
- Large or bulky items to other regions require a freight quote. Start a Live Chat (chat icon, bottom right) and we'll quote it for you.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order goes through.
- Please allow 0–3 business days for processing — in most cases we dispatch within the first 24 hours.
- Once your order ships, we'll email you the tracking information.
Some delays sit outside our control:
- Public holidays, peak periods and sale periods add time. During Christmas and major sales, please allow extra.
- High order volumes may occasionally extend the timeframe slightly.
04 Additional delivery charges
Charges beyond the base delivery fee may apply where:
- Stair or lift access is needed — if the delivery point isn't directly accessible, or goods must be carried up stairs, this adds labour and time.
- The location is difficult to reach, or two or more people are needed to deliver safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed window, a re-delivery fee may apply.
- Any extra charge will be communicated and agreed with you before a second attempt.
- Please make sure you or an authorised person is present at the agreed time.
06 Pick up
- We'll get your order ready as soon as possible and email you a notification with your booking number and collection details.
- Please wait for that email before coming in.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & back orders
Stock moves quickly, and occasionally an item shows as available but sells out just after you order. If that happens, we'll email you with three options:
- Cancel back-ordered itemsWe remove them and send everything else straight away.
- Cancel the whole orderImmediate store credit, or a refund.
- Wait for replenishmentWe hold your order until stock arrives.
Need help? Online Chat is the fastest way
Due to high call volumes, phone waiting times may be longer than usual. Our Online Chat team is available for extended hours and can usually help more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — chat icon, bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
All enquiries are replied to within 1 business day.
Customer Reviews
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