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Kohler Framed In-Wall Cistern and Carrier System for Veil Intelligent Toilet Pans

SKU: KH-18647A-NA
$1,283
Care & Protection Plans Plan Guide

Reliable long-term support to keep your home essentials protected and worry-free beyond purchase.
View All 17 Concealed In Wall Cisterns Australia
Pick Up Usually Ready in ~1-5 Days

  • Fast Dispatch

  • 365-Day Returns

  • Price Match +5% Off

  • Live Chat Mon-Fri to 10PM

  • Sydney Warehouse & Showroom

  • Worry-Free After-Sales

Specifications

Features

Designed with a large, easy-access actuator plate opening, the insulated cistern is completely concealed within the wall and provides economical water savings with 0.8/1.6 gallon dual flushing, ensuring seamless integration between the toilet bowl and cistern.

FEATURES

  • Robust steel tube frame.

  • Insulated tank to prevent sweating.

  • Large flush actuator plate opening can be removed for easy access to the inner cistern.

  • Adjustable height allows the bowl to be set anywhere from 15" to 23" from floor.

  • Dual-flush actuator offers a choice of 0.8 or 1.6 gallons per flush (gpf).

  • Requires KH-76395A-NA / KH-20313A-0 Veil Intelligent toilet (sold separately).

Technology

  • Dual-flush technology allows you to choose between a full- or partial-flush.

Installation

  • Durable steel frame carrier is installed on either 2"x4" or 2"x6" studs behind the wall. See installation guide for more detailed information.

  • When installed per KOHLER's installation instructions, the KOHLER in-wall tank and carrier system can support up to 880 lbs. without damage.

  • Supply line not included.

Water Conservation & Rebates

  • Complete Veil Intelligent toilet system meets WaterSense requirements.

  • WaterSense toilets meet strict EPA flushing guidelines, including using at least 20 percent less water than 1.6-gallon toilets.

  • Eligible for consumer rebates in some municipalities.

Installation Guide

Buying Guide

About Brand
Luxury dark bathroom featuring Kohler rain shower and fittings

KOHLER brings a world of personal expression to the bathroom, combining elegant design, advanced technology, and exceptional craftsmanship. From refined tapware to intelligent toilets and premium bathroom fixtures, KOHLER delivers solutions that balance style and performance. Whether creating a dream bathroom or upgrading a compact space, the brand empowers you to personalise your environment with confidence and precision.

🎨

Design-Led Expression

KOHLER products are crafted to elevate personal style, offering refined aesthetics that transform bathrooms into unique, expressive spaces.

⚙️

Intelligent Innovation

From advanced toilet technology to modern bathroom solutions, KOHLER integrates cutting-edge innovation to enhance comfort and functionality.

🛁

Complete Solutions

KOHLER offers a comprehensive range of tapware, toilets, and fixtures, making it easy to create a cohesive and fully customised bathroom space.

🏆

Craftsmanship & Expertise

Backed by KOHLER’s global craftsmanship and KB Australia’s local expertise, every product is designed to deliver quality, reliability, and a premium experience.

Explore the KOHLER collection

Shop KOHLER products →

Browse the full KOHLER range and use filters to find the right product, finish and style.

Shipping

Delivery timeframes, order processing, pickup and delivery charges — everything you need to know about getting your order to you.

Last updated 12 August 2026

Free limited-time free shipping to Greater Sydney & selected nearby regions — not combinable with other discounts
0–3 days to process & dispatch in-stock orders
2–7 days metro delivery after dispatch for in-stock items

01 Shipping & freight

  • Shipping is calculated at checkout based on your delivery postcode and the items in your cart.
  • Tiles & flooring are quoted separately — freight is confirmed by our team before your order. Any free-shipping offer on tiles & flooring is a limited-time promotion shown on site and at checkout.
  • Large items to some regions are also quoted separately. Start a Live Chat (chat icon, bottom right) or contact our team and we'll confirm the freight cost before you order.
  • Any free-shipping offer is a limited-time promotion shown on site and at checkout. It cannot be combined with any other offer or discount. MyHomeware reserves the right to make the final decision.

02 Standard delivery timeframes

Destination Delivery time after dispatch
Metro areas (all states) 2–7 business days
Regional areas (all states) 7–15 business days
Delivery timeframes are estimates calculated in business days from the date of dispatch, not from the date the order is placed, and apply to in-stock items. For backordered items, please see Section 07. Actual delivery times may vary depending on the courier and destination.

03 Order processing & delays

  • You'll receive an Order Confirmation Email as soon as your order has been successfully placed.
  • Please allow 0–3 business days for order processing. In most cases, in-stock orders are dispatched within the first 24 hours.
  • Once your order has been dispatched, we'll email you the tracking information.

Some delays may occur due to circumstances outside our control:

  • Public holidays, peak trading periods and major sale events may extend processing and delivery times. During Christmas and major sale periods, please allow extra time.
  • Exceptionally high order volumes may occasionally extend processing times.
Remote areas: Courier networks may have delivery limitations for some remote postcodes. Where door-to-door delivery is unavailable, your parcel may be delivered to a local depot or Australia Post outlet, and you'll be notified when it is ready for collection.

04 Additional delivery charges

Additional charges beyond the standard delivery fee may apply where:

  • Stair or lift access is required — for example, where the delivery point is not directly accessible or goods need to be carried up stairs. Additional charges may apply due to the extra labour and time required.
  • The delivery location is difficult to access, or two or more people are required to complete the delivery safely.
Any additional charges are assessed on a case-by-case basis, quoted and agreed with you before we proceed, and billed on a separate invoice. No surprises.

05 Missed deliveries

  • If nobody is available at the delivery address during the agreed delivery window, a redelivery fee may apply.
  • Any additional charge will be communicated to you and agreed before a second delivery attempt is arranged.
  • Please ensure that you or an authorised person is available at the delivery address during the agreed delivery window.

06 Pickup

  • We'll prepare your order as soon as possible and email you a notification with your booking number and collection details once it is ready.
  • Please wait until you receive this confirmation email before coming to collect your order.

MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151

Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm

Pickup and exchange services are not available on Sundays.

07 Out-of-stock & backordered items

Stock levels can change quickly, and occasionally an item may show as available but sell out shortly after your order is placed. If this happens, we'll email you and provide the following three options:

  • Cancel backordered items We'll remove the unavailable items and dispatch the remaining in-stock items as soon as possible.
  • Cancel the whole order Choose immediate store credit or a refund.
  • Wait for replenishment We'll hold your order until the backordered items arrive.
For backordered items, the 365-day return period begins on the date you receive the item — not the original purchase date.
Returns & refunds Our full returns terms — including the 365-day return window, restocking fees and custom-order exclusions — are available on our dedicated policy page. Read the Returns & Refund Policy →

Need help? Live Chat is the fastest way to reach us

Due to high call volumes, phone waiting times may be longer than usual. Our Live Chat team is available for extended hours and can usually assist more quickly with delivery timeframes, freight quotes, stock checks and order updates.

We reply to all enquiries within 1 business day.

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