Specifications
Features
Features
The Fienza Empire Care Lead Free Brass Short Basin Mixer combines sleek design with practical functionality for your bathroom. Featuring a cold start mechanism that prioritises water conservation, this lead-free mixer delivers reliable performance while reducing unnecessary hot water usage. Upgrade your daily routine with a mixer that balances style, sustainability, and durability.
Specifications:
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- Colour: Electroplated Chrome / Electroplated Matte Black / PVD Brushed Nickel / PVD Brushed Copper / PVD Urban Brass / Gun Metal
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- Material: Made from lead-free brass*
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- 182mm Height
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- Can be installed for AS 1428.1:2021 Accessible Compliance
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- Long handle for easy reach and operation
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- Large red and blue indicators for hot and cold markings
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- Cold start cartridge technology (25 mm) for energy efficiency
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- WELS Licence No.: 0252
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- WELS 6 Star rated, 4.5L/min
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- WELS Registration: T43829
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- WATERMARK Licence No.: 022530
Please note: This product may have a visible Fienza or Watermark logo.
*Defined as containing less than 0.25% lead.
Cleaning & Care:
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- Regularly clean with mild soapy water using a microfibre cloth.
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- In highly polluted or coastal locations, we recommend cleaning 2-3 times per week.
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- Do not use harsh detergents, bleach, cream cleaners or citrus based cleaners. These substances are abrasive and will damage the surface.
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- Do not use undue pressure and wipe in one direction only.
Product Information
Product Information
| MODEL | |
|---|---|
| Product | Fienza Empire Care Short Basin Mixer |
| Model Code |
FN-234103D-LF / FN-234103DB-LF / FN-234103DBN-LF / FN-234103DCO-LF / FN-234103DUB-LF / FN-234103DGM-LF |
| MATERIAL & FINISH | |
| Material | Lead-free brass |
| Colours | Electroplated Chrome / Electroplated Matte Black / PVD Brushed Nickel / PVD Brushed Copper / PVD Urban Brass / Gun Metal |
| SPECIFICATION | |
| Product Type | Disability tapware / basin mixer tap |
| Start Function | Cold Start |
| Shape | Round |
| Product Height | 182 mm |
| Cartridge | 25 mm -- Cold start cartridge technology |
| CERTIFICATION | |
| WELS | Approved |
| WELS Licence No. | 0252 |
| WELS Efficiency | 6 Star rated, 4.5L/min |
| WELS Registration | T43829 |
| WATERMARK Licence No. | 022530 |
| FEATURE | |
| Feature 1 | Long handle for easy reach and operation |
| Feature 2 | Large red and blue indicators for hot and cold markings |
| Accessibility | Can be installed for AS 1428.1:2021 Accessible Compliance |
| WARRANTY | |
| Ceramic Disc Cartridges | LIFETIME replacement parts or product, 15 years labour |
| Mixer (Structure Only) | LIFETIME replacement parts or product, 1 years labour |
| Finishes |
Chrome -- LIFETIME replacement parts or product, 1 years labour PVD -- 10 years replacement parts or product, 1 years labour Electroplated -- 5 years replacement parts or product, 1 years labour |
| Note |
For more information, please refer to Fienza Warranty document. This product may have a visible Fienza or Watermark logo. |
Supplier's Gallery
Supplier's Gallery
Dimensions
Dimensions
Product Options
Product Options
Colors
Instruction
Instruction
Tapware Installation & Care Documents
Everything you need to install, use and care for the Fienza Empire Care Short Basin Mixer.
About Brand
About Brand
Fienza is a leading name in the Australian bathroom industry, recognised for its commitment to quality, innovation, and refined design. From elegant tapware to luxurious vanities, each product is crafted with high-quality materials and attention to detail. By combining modern aesthetics with practical comfort, Fienza helps transform bathrooms into personal sanctuaries for everyday living.
Crafted Quality
Every Fienza product is designed with meticulous attention to detail and built using premium materials, ensuring a refined finish and long-lasting durability.
Modern Design
Fienza blends contemporary aesthetics with comfort, creating bathroom spaces that feel both stylish and relaxing — a true personal sanctuary.
Innovation & Technology
Through advanced manufacturing and modern design processes, Fienza continuously pushes design boundaries while maintaining practical functionality.
Sustainable Approach
With a focus on responsible production and long-term usability, Fienza integrates sustainability into both design and manufacturing.
Explore the Fienza collection
Shop Fienza products →Browse the full Fienza range and use filters to find the right product, finish and style.
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything you need to know about getting your order to you.
Last updated 12 August 2026
- Shipping & freight
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pickup
- Out of stock
- Need help
01 Shipping & freight
- For most items, shipping is calculated at checkout from your delivery postcode and cart, and the amount shown is the amount you pay.
- Large or bulky items (for example baths and vanities), tiles and flooring delivered outside our free-shipping area require a freight quote. For these orders, the $1 shipping shown at checkout is a placeholder only — it is not the final freight cost.
- After you place the order, our team will contact you with the actual freight cost for your address. We will not dispatch your order until you approve that cost. If you choose not to proceed, you will receive a full refund — no obligation.
- Any free-shipping offer is a limited-time promotion shown on site and at checkout. It cannot be combined with any other offer or discount. MyHomeware reserves the right to make the final decision.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order has been successfully placed.
- Please allow 0–3 business days for order processing. In most cases, in-stock orders are dispatched within the first 24 hours.
- Once your order has been dispatched, we'll email you the tracking information.
Some delays may occur due to circumstances outside our control:
- Public holidays, peak trading periods and major sale events may extend processing and delivery times. During Christmas and major sale periods, please allow extra time.
- Exceptionally high order volumes may occasionally extend processing times.
04 Additional delivery charges
Additional charges beyond the standard delivery fee may apply where:
- Stair or lift access is required — for example, where the delivery point is not directly accessible or goods need to be carried up stairs. Additional charges may apply due to the extra labour and time required.
- The delivery location is difficult to access, or two or more people are required to complete the delivery safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed delivery window, a redelivery fee may apply.
- Any additional charge will be communicated to you and agreed before a second delivery attempt is arranged.
- Please ensure that you or an authorised person is available at the delivery address during the agreed delivery window.
06 Pickup
- We'll prepare your order as soon as possible and email you a notification with your booking number and collection details once it is ready.
- Please wait until you receive this confirmation email before coming to collect your order.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & backordered items
Stock levels can change quickly, and occasionally an item may show as available but sell out shortly after your order is placed. If this happens, we'll email you and provide the following three options:
- Cancel backordered items We'll remove the unavailable items and dispatch the remaining in-stock items as soon as possible.
- Cancel the whole order Choose immediate store credit or a refund.
- Wait for replenishment We'll hold your order until the backordered items arrive.
Need help? Live Chat is the fastest way to reach us
Due to high call volumes, phone waiting times may be longer than usual. Our Live Chat team is available for extended hours and can usually assist more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — use the chat icon at the bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
We reply to all enquiries within 1 business day.
Disability Tapware FAQs
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