Specifications
Features
Features
Heated Towel Rails are an affordable luxury for every bathroom for warming and drying your towels.
The towel heater features multiflex wiring. This means that you have a connection point on the right or left hand side of the rail, this would be typically at the bottom but the rail can be flipped so that it is at the top and provides the option of hardwired or plugin, all as standard out of the box.
The electric towel rail is designed to rapidly heat up and reach a temperature of around 45-55 degrees. The rail can be operated using an on/off switch however we recommend using a timer to allow you to set and forget and control your running costs. As the rail is electric it is very energy efficient.
Technical Data
- - Finish: Polished Stainless Steel
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- Output: 81Watts
- - IP Rating: IP55 (Safe for use in bathrooms)
- - Warranty: 7 Years Warranty
- - Lead Length: 1.8m
- - Voltage: 240Volt (Dry electric element)
- - No of Bars: 6
- - Wiring Type: Multiflex - Concealed (hardwired) or exposed (plugin)
- - Wiring Position: Any of the four mounting positions
- - Quality 201 stainless steel
- - Size: W500 x H800 x D120mm
Please read these instructions carefully and in full before installation.
Installation should be carried out by a qualified electrician.
*PLEASE NOTE: Specifications are for information purposes only. Whilst every effort has been made to ensure the product specifications are accurate, due to continuing product development and improvement the specifications are subject to change. Specifications can be used to rough in and fit timber supports in the wall however we recommend no holes are drilled without having the product on site or verifying the details with the manufacturer. Thermogroup cannot be held liable or responsible for errors due to updated specifications.
About Brand
About Brand
Thermogroup is dedicated to helping Australians design and create homes they love by providing stylish product solutions. Their products combine luxury and simplicity, enhancing both the aesthetic appeal and functionality of homes. Offering reliable designed solutions, Thermogroup ensures everyday living is comfortable and enjoyable.
Modern Designed
Thermogroup products are designed to seamlessly integrate into modern homes, enhancing both style and comfort for everyday living.
Luxury with Simplicity
With a focus on both luxury and simplicity, Thermogroup brings comfortable elegance to homes, offering a refined yet practical design approach.
Functional Solutions
Thermogroup’s products are built for reliability, providing homeowners with peace of mind and efficient, durable solutions for their daily needs.
Aesthetic Appeal
Not only do Thermogroup products enhance home aesthetics, but they are also designed for long-lasting practicality and everyday use.
Explore the Thermogroup collection
Shop Thermogroup products →Browse the full Thermogroup range and use filters to find the right product, finish and style.
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything about getting your order to you.
Last updated 15 July 2026
- Free shipping
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pick up
- Out of stock
- Need help
01 Free shipping
- Free shipping to Greater Sydney on online orders only.
- Large or bulky items to other regions require a freight quote. Start a Live Chat (chat icon, bottom right) and we'll quote it for you.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order goes through.
- Please allow 0–3 business days for processing — in most cases we dispatch within the first 24 hours.
- Once your order ships, we'll email you the tracking information.
Some delays sit outside our control:
- Public holidays, peak periods and sale periods add time. During Christmas and major sales, please allow extra.
- High order volumes may occasionally extend the timeframe slightly.
04 Additional delivery charges
Charges beyond the base delivery fee may apply where:
- Stair or lift access is needed — if the delivery point isn't directly accessible, or goods must be carried up stairs, this adds labour and time.
- The location is difficult to reach, or two or more people are needed to deliver safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed window, a re-delivery fee may apply.
- Any extra charge will be communicated and agreed with you before a second attempt.
- Please make sure you or an authorised person is present at the agreed time.
06 Pick up
- We'll get your order ready as soon as possible and email you a notification with your booking number and collection details.
- Please wait for that email before coming in.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & back orders
Stock moves quickly, and occasionally an item shows as available but sells out just after you order. If that happens, we'll email you with three options:
- Cancel back-ordered itemsWe remove them and send everything else straight away.
- Cancel the whole orderImmediate store credit, or a refund.
- Wait for replenishmentWe hold your order until stock arrives.
Need help? Online Chat is the fastest way
Due to high call volumes, phone waiting times may be longer than usual. Our Online Chat team is available for extended hours and can usually help more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — chat icon, bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
All enquiries are replied to within 1 business day.
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