Specifications
Features
Features
A Heated Towel Rail is an affordable luxury for every bathroom. The Thermorail VT Vertical Heated Towel Rails offer a stunning design feature for the bathroom, featuring a slimline design with a stylish mount. Along with the stylish design, the rails are designed to help dry your towel and create a design statement in your bathroom, particularly with limited wall space. The finish matches perfectly in with your tapware.
The Heated Towel Rail is a 240V Vertical Heated Towel Rail, this means a transformer is not required and the rail connects directly to the 240V power. This provides an easier installation process and eliminates any potential issues that can be associated with transformers.
Whilst the vertical rail will assist in drying your towel, it does have less surface contact than a ladder rail and therefore will be less effective in drying and warming your towel than a ladder. We also recommend the use of a timer to control the rails and save on running costs. One towel per bar is recommended.
Technical Data
- - Finish:
- Polished Stainless Steel
- Matt Black
-
N#2(Nickel) Brushed Nickel
- G#2(Gold) Brushed Brass
- - Output:
- 15Watts: TG-VTH900/ TG-VTH900BN/ TG-VTH900BB
- 18 Watts: TG-VTH900B
- - IP Rating: IP55 (Safe for use in bathrooms)
- - Warranty:
- 10 Years: TG-VTH900
-
7 Years: TG-VTH900B/ TG-VTH900BN/ TG-VTH900BB
- - Lead Length: 2m
- - Voltage: 240Volt (Dry electric element)
- - No of Bars: 1
- - Wiring Type: Concealed wiring & Hardwired only
- - Wiring Position: Top wiring position only
- - Distance Between Mounting Points (Top to Bottom): 817mm
- - Size: W45 x H900 x D80mm
- - Quality 304 stainless steel
- - Vertical bar size: 22mm∅
- - No Hook Available.
Please read these instructions carefully and in full before installation.
Installation should be carried out by a qualified electrician.
*PLEASE NOTE: Specifications are for information purposes only. Whilst every effort has been made to ensure the product specifications are accurate, due to continuing product development and improvement the specifications are subject to change. Specifications can be used to rough in and fit timber supports in the wall however we recommend no holes are drilled without having the product on site or verifying the details with the manufacturer. Thermogroup cannot be held liable or responsible for errors due to updated specifications.
Product Options
Product Options
Colors
About Brand
About Brand
Thermogroup is dedicated to helping Australians design and create homes they love by providing stylish product solutions. Their products combine luxury and simplicity, enhancing both the aesthetic appeal and functionality of homes. Offering reliable designed solutions, Thermogroup ensures everyday living is comfortable and enjoyable.
Modern Designed
Thermogroup products are designed to seamlessly integrate into modern homes, enhancing both style and comfort for everyday living.
Luxury with Simplicity
With a focus on both luxury and simplicity, Thermogroup brings comfortable elegance to homes, offering a refined yet practical design approach.
Functional Solutions
Thermogroup’s products are built for reliability, providing homeowners with peace of mind and efficient, durable solutions for their daily needs.
Aesthetic Appeal
Not only do Thermogroup products enhance home aesthetics, but they are also designed for long-lasting practicality and everyday use.
Explore the Thermogroup collection
Shop Thermogroup products →Browse the full Thermogroup range and use filters to find the right product, finish and style.
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything you need to know about getting your order to you.
Last updated 12 August 2026
- Shipping & freight
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pickup
- Out of stock
- Need help
01 Shipping & freight
- Shipping is calculated at checkout based on your delivery postcode and the items in your cart.
- Tiles & flooring are quoted separately — freight is confirmed by our team before your order. Any free-shipping offer on tiles & flooring is a limited-time promotion shown on site and at checkout.
- Large items to some regions are also quoted separately. Start a Live Chat (chat icon, bottom right) or contact our team and we'll confirm the freight cost before you order.
- Any free-shipping offer is a limited-time promotion shown on site and at checkout. It cannot be combined with any other offer or discount. MyHomeware reserves the right to make the final decision.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order has been successfully placed.
- Please allow 0–3 business days for order processing. In most cases, in-stock orders are dispatched within the first 24 hours.
- Once your order has been dispatched, we'll email you the tracking information.
Some delays may occur due to circumstances outside our control:
- Public holidays, peak trading periods and major sale events may extend processing and delivery times. During Christmas and major sale periods, please allow extra time.
- Exceptionally high order volumes may occasionally extend processing times.
04 Additional delivery charges
Additional charges beyond the standard delivery fee may apply where:
- Stair or lift access is required — for example, where the delivery point is not directly accessible or goods need to be carried up stairs. Additional charges may apply due to the extra labour and time required.
- The delivery location is difficult to access, or two or more people are required to complete the delivery safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed delivery window, a redelivery fee may apply.
- Any additional charge will be communicated to you and agreed before a second delivery attempt is arranged.
- Please ensure that you or an authorised person is available at the delivery address during the agreed delivery window.
06 Pickup
- We'll prepare your order as soon as possible and email you a notification with your booking number and collection details once it is ready.
- Please wait until you receive this confirmation email before coming to collect your order.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & backordered items
Stock levels can change quickly, and occasionally an item may show as available but sell out shortly after your order is placed. If this happens, we'll email you and provide the following three options:
- Cancel backordered items We'll remove the unavailable items and dispatch the remaining in-stock items as soon as possible.
- Cancel the whole order Choose immediate store credit or a refund.
- Wait for replenishment We'll hold your order until the backordered items arrive.
Need help? Live Chat is the fastest way to reach us
Due to high call volumes, phone waiting times may be longer than usual. Our Live Chat team is available for extended hours and can usually assist more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — use the chat icon at the bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
We reply to all enquiries within 1 business day.
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