Specifications
Features
Features
Fienza Isabella Care Basin Mixer Chrome
The Isabella Care basin mixer is purpose-built for aged care, disability, and special care bathrooms — combining lead-free solid brass construction with a polished chrome finish and an ergonomic fingertip-control lever. Designed to meet AS1428.1 accessible compliance standards, it delivers reliable, water-efficient performance with a WELS 5 Star rating, without compromising on contemporary style.

AS1428.1 Accessible Compliance
Engineered to meet AS1428.1 Australian accessibility standards — a compliant choice for aged care facilities, disability bathrooms, and accessible spaces.
The fingertip-control lever enables effortless single-hand operation with minimal grip strength, ideal for users with limited mobility.

Lead-Free Solid Brass Construction
Crafted from lead-free solid brass for safe water delivery — essential in healthcare and aged care environments.
The solid brass body resists corrosion and maintains structural integrity through years of daily use.

WELS 5 Star Water Efficiency
Rated WELS 5 Star at 5 L/min (Registration: T15933), delivering water-efficient performance in high-use aged care and disability environments.
Compatible with mains pressure up to 500 kPa, with a 35mm cartridge and PEX split-resistant flexible hoses for consistent, long-lasting operation.

Product Information
Product Information
| MODEL | |
|---|---|
| Main Product | Fienza Isabella Care Basin Mixer |
| Main Product Code | FN-213109D-LF |
| MATERIAL & FINISH | |
| Body Material | Lead-Free Solid Brass |
| Finish | Polished Chrome |
| SPECIFICATION | |
| Cartridge | 35mm |
| Max. Pressure | 500 kPa (Mains Pressure) |
| Hoses | PEX Split-Resistant Flexible Hoses |
| Installation Type | Fixed Position / Basin Mounted |
| COMPLIANCE & RATINGS | |
| Accessibility | AS1428.1 Accessible Compliance |
| WELS Rating | 5 Star — 5 L/min |
| WELS Registration | T15933 |
| PACKAGE CONTENTS | |
| Main Product | 1 × Basin Mixer |
| Installation Accessories | Included |
| WARRANTY | |
| Residential | LIFETIME replacement parts or product, 1 years labour |
| Commercial | 7 years replacement parts or product, 1 years labour |
| Warranty Note | For more information, please refer to Fienza Warranty documentation |
| REMINDER | |
| Note | This product may have a visible Fienza or Watermark logo. Installation by a licensed plumber is recommended. |
Dimensions
Dimensions
Instruction
Instruction
Product Documents
Download the resources below for warranty, specifications and installation guidance.
About Brand
About Brand
Fienza is a leading name in the Australian bathroom industry, recognised for its commitment to quality, innovation, and refined design. From elegant tapware to luxurious vanities, each product is crafted with high-quality materials and attention to detail. By combining modern aesthetics with practical comfort, Fienza helps transform bathrooms into personal sanctuaries for everyday living.
Crafted Quality
Every Fienza product is designed with meticulous attention to detail and built using premium materials, ensuring a refined finish and long-lasting durability.
Modern Design
Fienza blends contemporary aesthetics with comfort, creating bathroom spaces that feel both stylish and relaxing — a true personal sanctuary.
Innovation & Technology
Through advanced manufacturing and modern design processes, Fienza continuously pushes design boundaries while maintaining practical functionality.
Sustainable Approach
With a focus on responsible production and long-term usability, Fienza integrates sustainability into both design and manufacturing.
Explore the Fienza collection
Shop Fienza products →Browse the full Fienza range and use filters to find the right product, finish and style.
Shipping
Shipping
Delivery timeframes, order processing, pickup and delivery charges — everything you need to know about getting your order to you.
Last updated 12 August 2026
- Shipping & freight
- Delivery times
- Order processing
- Extra charges
- Missed delivery
- Pickup
- Out of stock
- Need help
01 Shipping & freight
- Shipping is calculated at checkout based on your delivery postcode and the items in your cart.
- Tiles & flooring are quoted separately — freight is confirmed by our team before your order. Any free-shipping offer on tiles & flooring is a limited-time promotion shown on site and at checkout.
- Large items to some regions are also quoted separately. Start a Live Chat (chat icon, bottom right) or contact our team and we'll confirm the freight cost before you order.
- Any free-shipping offer is a limited-time promotion shown on site and at checkout. It cannot be combined with any other offer or discount. MyHomeware reserves the right to make the final decision.
02 Standard delivery timeframes
| Destination | Delivery time after dispatch |
|---|---|
| Metro areas (all states) | 2–7 business days |
| Regional areas (all states) | 7–15 business days |
03 Order processing & delays
- You'll receive an Order Confirmation Email as soon as your order has been successfully placed.
- Please allow 0–3 business days for order processing. In most cases, in-stock orders are dispatched within the first 24 hours.
- Once your order has been dispatched, we'll email you the tracking information.
Some delays may occur due to circumstances outside our control:
- Public holidays, peak trading periods and major sale events may extend processing and delivery times. During Christmas and major sale periods, please allow extra time.
- Exceptionally high order volumes may occasionally extend processing times.
04 Additional delivery charges
Additional charges beyond the standard delivery fee may apply where:
- Stair or lift access is required — for example, where the delivery point is not directly accessible or goods need to be carried up stairs. Additional charges may apply due to the extra labour and time required.
- The delivery location is difficult to access, or two or more people are required to complete the delivery safely.
05 Missed deliveries
- If nobody is available at the delivery address during the agreed delivery window, a redelivery fee may apply.
- Any additional charge will be communicated to you and agreed before a second delivery attempt is arranged.
- Please ensure that you or an authorised person is available at the delivery address during the agreed delivery window.
06 Pickup
- We'll prepare your order as soon as possible and email you a notification with your booking number and collection details once it is ready.
- Please wait until you receive this confirmation email before coming to collect your order.
MyHomeware — North Rocks Showroom & Warehouse
Unit E, 21 Loyalty Road, North Rocks NSW 2151
Warehouse hours: Mon–Fri 9:00am–5:00pm · Sat 10:00am–4:00pm
07 Out-of-stock & backordered items
Stock levels can change quickly, and occasionally an item may show as available but sell out shortly after your order is placed. If this happens, we'll email you and provide the following three options:
- Cancel backordered items We'll remove the unavailable items and dispatch the remaining in-stock items as soon as possible.
- Cancel the whole order Choose immediate store credit or a refund.
- Wait for replenishment We'll hold your order until the backordered items arrive.
Need help? Live Chat is the fastest way to reach us
Due to high call volumes, phone waiting times may be longer than usual. Our Live Chat team is available for extended hours and can usually assist more quickly with delivery timeframes, freight quotes, stock checks and order updates.
- Live Chat — use the chat icon at the bottom right of your screen · Fastest response
- Order & delivery enquiries — support@myhomeware.com.au
- Pre-sales enquiries — sales@myhomeware.com.au
We reply to all enquiries within 1 business day.
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Customer Reviews
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