HAPPY
Everything was great!
OKAY
It was fine, but could be better.
UNHAPPY
I'm not satisfied with the experience.
MyHomeware’s Price Beat Guarantee ensures you always get the best deal. If you find a lower price for the same product, we’ll not only match it—we’ll beat it by an extra 5%!
Eligible items can be returned in original condition within 365 days for a full refund. If total returns exceed $2,000 in a calendar year, a service fee may apply. MyHomeware reserves the right to decline returns in cases of suspected policy abuse.
Enjoy 90 days of risk-free returns, even for installed or unpackaged items — as long as the product is complete and all parts are intact. If total returns exceed $2,000 in a calendar year, a service fee may apply. MyHomeware reserves the right to decline returns in cases of suspected policy abuse.
Book a free 1-on-1 consultation with our showroom product experts. Get the right advice before you buy and avoid costly errors.
Over 80% of in-demand products—including vanities, showers, tapware, toilets, bathtubs, mirrors and more—are kept in stock and dispatched quickly to avoid project delays.
Our friendly Sydney-based support team resolves most issues within 2 Working Days. Real people, real solutions.
Our online customer service team is here to help from Monday to Friday, 9 am–10 pm. Get real-time support when you need it most!
Our Trade Account program offers builders and contractors benefits like bulk pricing, exclusive services, and priority showroom bookings.
Our North Rocks showroom is open:
🕘 Mon–Fri: 9am–5pm
🕙 Sat: 10am–4pm
🕥 Sun: 10am–4pm (By appointment only)
Visit any day—or book ahead for a personalised Sunday consultation!
Yes—MyHomeware is recommended and trusted by local builders, plumbers, and interior designers, with over 5,000 registered business customers in Sydney benefiting from our extensive product range, expert customer service, and reliable delivery.