Unbeatable Price Guarantee

At MyHomeware, We Don't Just Talk About
Offering Low Prices, We're Committed To
Delivering Them.

Our Unbeatable Price Guarantee (UPG) means that if you come across an identical stocked item with a competitor at a lower price, even during a sale, we won't just match it – we'll beat it by 5%.
Please note that our price guarantee does not cover items listed under the section titled " What is excluded from the Unbeatable Price Guarantee?"

How Can You Secure The Extra 5% Discount With Price Match?

Step1： Record the Price

Capture the lower price through methods of documentation such as catalogue clippings, screenshots on your device, webpage links, or similar means.

Step2：Inform Us

Reach out to us via email, online customer service chat window or visit MyHomeware North Rocks Showroom, presenting your documented evidence of the lower price.
[Please note: The advertisement of product must be of a recent date of promotion].

Step3: Match and Save

Upon verification, we'll grant you a 5% deduction from the matched price, ensuring we delivered our promise.

Frequently Asked Questions

WHICH ITEMS QUALIFY FOR THE 5% REDUCTION?

Our guarantee extends to all identical products and that meet the following criteria:

They have the same SKU as items stocked at MyHomeware.
They are in stock and available at our competitor's store.
They are not excluded from the UPG (see below).

WHAT IS EXCLUDED FROM THE UNBEATABLE PRICE GUARANTEE(UPG)?

• Cashback, coupon, or discount code offers (e.g., supplier cashback, reduced prices via paper coupons or electronic codewords)

• Commercial quantities and pricing (e.g. reduced prices not accessible to the public)

• Stock liquidations (e.g., clearance products from competitors or items from businesses in receivership)

• We reserve the right to limit sales to reasonable retail quantities.

• Please note that the 5% discount from the Unbeatable Price Guarantee cannot be used in conjunction with any other offer.

• Matched price is valid for one-time use. Subsequent purchases of previously price-matched items will be subject to the current price at the time of purchase, unless a new price match is acquired.

HOW ABOUT ONLINE STORES?

Our Unbeatable Price Guarantee covers products found online, provided they are identical and available. When assessing the UPG against online retailers, we also consider the additional delivery costs to your location (if applicable). If the identical, in-stock product can be purchased and delivered to your location from an online retailer at a total cost lower than the one we are offering, we will beat that total cost by 5%. Please note that the 5% discount from the Unbeatable Price Guarantee cannot be combined with any other offer.

For further details, we encourage you to visit our showroom, where our staff will be more than happy to assist you with your queries.

* MyHomeware reserves the right to the final explanation/decision of the Unbeatable Price Guarantee policy.

MyHomeware Offers More Than Just Unbeatable Prices.

We continuously identify products to permanently reduce their prices, ensuring our commitment to maintaining affordable prices.

Our exceptional Customer Service Team is always ready to assist you throughout the product selection process, offering professional advice to cater to your needs.